What to Do as a Staffer and a Leader”

What to Do as a Staffer and a Leader”

“Patron Harassment Scenarios: What to Do as a Staffer and a Chief”
Portion of the Library 2. Sequence with Dr. Steve Albrecht


Just since something is illegal and has been for a prolonged time (1964, to be correct), doesn’t imply it has stopped happening. The passage of the Civil Legal rights Act begun the necessary conversations and avoidance procedures to deal with sexual and racial harassment in numerous sides of our own and expert life, including the place of work.

And yet, inspite of sexual and racial harassment being a very well-outlined problem — with policies notification selections investigation actions assistance for targets and effects for perpetrators — it exists as a shadow challenge in numerous agencies, like libraries. Where numerous organizations have to offer with harassers who are other co-employees, in the library natural environment, it is most probable to come from patrons, vendors, guests, and even the chance of elected or appointed officers.

Dr. Steve Albrecht has listened to about this concern so generally from his library instruction purchasers that he devoted a chapter from his forthcoming reserve, The Safe and sound Library, to the dilemma. Library leaders, administrators, and supervisors have to have to know what is happening if it has an effect on the basic safety and peace of intellect of their staff. They simply cannot repair what they really do not know about. Library employees need to have the courage to chat about these concerns with each individual other, report them to administration, and be expecting a resolution that generates a harassment-cost-free place of work.

To avert it, we will need to go over its many varieties and empower harassment targets (Steve does not like the time period “victims”) to shield and protect them selves, utilizing all legal, ethical, and resourceful signifies.

This is a 60-moment instruction webinar offered by Library 2. and hosted by ALA writer and library services, basic safety, and security skilled, Dr. Steve Albrecht. This overview session is one more in our “Essential Library Management Collection,” for all library leaders. A handout duplicate of the presentation slides will be accessible to all who take part.

Finding out AGENDA: 

  • Evaluate frequent (and unheard of) library staff-patron harassment situations.
  • How frequent is “quid professional quo” sexual harassment? And what can be done if the QPQ perpetrator is a well known local community member?
  • Focus on the stakeholders’ part for “multiple channels of reporting” to get the job done efficiently.
  • Review a regular complicated harassment investigation accomplished by an HR qualified, a attorney, or a non-public investigator.
  • Evaluate the harassment prevention suggestion sheet from Pen.org.
  • Critique location library use (or no-use) boundaries for patrons who are repeat offenders.
  • Discuss what language have to be in a library’s Harassment Prevention Plan.

Date: Thursday, Oct 6, 2022, at 2:00 pm US – Jap Time


  • $99/person – incorporates any-time access to the recording and the presentation slides and receiving a participation certificate. To organize team special discounts (see under), to submit a invest in purchase, or for any registration complications or questions, email [email protected].
  • Totally free for people on personal or team all-entry passes (see under).

TO Register: 

Click earlier mentioned to pay out. You can spend by credit history card, and will get an email in a working day with information on how to attend the webinar reside and then your long lasting entry to the webinar recording. If you have any issues registering for a webinar, if you need to be invoiced or pay back by look at, or if you have any concerns, please email [email protected]. Take note: make sure you test your spam folder if you do not acquire your confirmation e mail suitable away.

Unique Group RATES (electronic mail [email protected] to arrange):

  • Many unique log-ins and obtain from the exact same group compensated collectively: $75 just about every for 3+ registrations, $65 just about every for 5+ registrations. Limitless and non-expiring accessibility for individuals log-ins.
  • The capacity to exhibit the webinar (are living or recorded) to a team situated in the same bodily site or in the exact same virtual conference from just one log-in: $299.
  • Substantial-scale institutional accessibility for viewing with particular person login functionality: $499 (hosted both at Library 2. or in Niche Academy). Unlimited and non-expiring entry for all those log-ins.


  • All-obtain annual passes include limitless entry to the recordings of all of Dr. Albrecht’s prior Library 2. webinars, as well as live and recorded access to his new webinars for a single calendar year. These are hosted both at Library 2. or Market Academy (if desired).
  • For a $499 specific all-entry yearly move to all of Dr. Albrecht’s are living webinars and recordings for one particular yr, make sure you click here
  • Inquiries for all-obtain organizational contracts need to be directed to [email protected].


Considering the fact that 2000, Dr. Steve Albrecht has educated countless numbers of library workers in 28+ states, stay and on-line, in service, safety, safety, and supervision. His courses are speedy, entertaining, and supply applications that can be place to use immediately in the library workspace with all forms of patrons. In 2015, the ALA released his e book, Library Security: Superior Conversation, Safer Amenities. He is at present crafting the sequel, The Safe and sound Library: Maintaining People, Employees, and Collections Protected, for Rowman & Littlefield.

Steve holds a doctoral degree in Small business Administration (D.B.A.), an M.A. in Protection Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, staff coaching, and danger evaluation.

He has composed 24 publications on business enterprise, security, and leadership subjects. He lives with six canines, two cats, and three chickens. (Not all in the very same area, of training course.)

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